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Workplace harassment - are you taking ALL reasonable steps? October brings a subtle but important change to employer responsibilities for preventing harassment in the workplace. Prior to October an employer must take “reasonable steps” to prevent sexual harassment. From October an employer must take “all reasonable steps”. One small word makes a big difference! Employees may experience harassment from third parties such as customers, clients and members of the public as well as fellow employees of the company. A behaviour or action that might constitute harassment to one person may not be perceived in the same way by someone else, so this whole area can be complex and confusing. I issued a guide in 2024 when a legal framework was first introduced to place a duty on employers to prevent sexual harassment in the workplace. The guide stands in the wake of changing legislation, but places more emphasis on content in Pages 11 and 12 to embed a culture to prevent harassment and encourage reporting. How to prepare for the new regulations: Review evidence Undertake risk assessments to identify areas of the company where any potential harassment concerns may arise and identify action to prevent any risk. Risks may relate especially to public facing roles, late night, lone working or working with people whose inhibitions are compromised; Review whether there have been any incidents or concerns reported in the last 2-3 years, and if so, examine patterns to work out what needs to change and what support systems you can put in place to remove all potential risk in future. Involving managers and staff in the risk assessment process is likely to provide useful insight. Involve managers and staff Ensure that managers are trained to understand a zero tolerance approach to harassment, and that they feel trained and empowered to challenge inappropriate conduct and behaviours calmly and professionally; Ensure that managers are clear what the reporting process is so that any concerns are flagged and dealt with proactively, consistently, calmly and professionally; Involve managers in risk assessments, especially in areas of the business which carry anything above a low level of risk; Seek input from employees and managers on any areas of concern, and to gauge whether incidents are under-reported - where this is the case, seek to understand why; It may be useful to set up a working group to monitor the situation and take proactive action over a period of time. Review documentation and communications Ensure that your policies, documentation and communications are clear that the company has a zero tolerance approach to all forms of harassment; Consider the use of company values to help articulate what is and is not acceptable in the workplace culture; Ensure that employees can easily find how to report a concerns or raise an issue of potential harassment, that managers are consistent in their approach and that the process is clear and accessible; Ensure that there is a written Policy to refer to, which includes how and when to report and what will happen if a concern reported. This doesn’t need to be a dedicated Policy - it may be included in an EDI Policy or a general statement on conduct; The new legislation presents a great opportunity to remind everyone about the company’s approach to harassment, encourage reporting and provide clarity on how report issues of concern and seek support.
The legislation is likely to impact on industries such as events, entertainment, hospitality, security as well as public facing roles. Please get in touch if you need any template documentation or support on this issue.
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